Extraordinary work from Mr. John D. Kitchen in providing an inviting dealership experience. He and the whole staff make me feel valued as a costumer and every transaction was transparent and easy to understand. He follow up every request very diligently and with great attention to detail providing all I needed to make an informed decision. Recommended!

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Amazing experience. I purchased a 2016 Toyota Tacoma at Infinity of Boerne. Not the typical type of car they usually carry but of course it was a pre-owned trade in, so glad I found it online and was able to purchase from the fine people at Infinity of Boerne. Also not the typical type of negotiation at this dealership. They didn't try to sell me on payments like other places, they negotiated price which is exactly what I wanted. They were also happy to take in my pre-approval from Capital One. The sales staff, the finance staff and everyone in between and above and below were extremely friendly and professional. I was helped in every single way possible. All my questions were answered and was even told more about the vehicle I purchased than I thought to ask. The vehicle I purchased had quite a few miles, 76k to be exact. At the time of the test drive I didn't notice but there was a noise coming from one of the wheel bearings which was worn. The truck already had some very minor damage to the rear bumper cover and Infinity of Borne had already ordered the part to replace it. I let Kitchen (my salesman) know about the noise, he simply stated to bring the truck in and they will have a look at it while they replaced the bumper cover. Not only did they replace the bumper cover but also replaced the worn wheel bearing even after I took possession of the vehicle and purchased AS-IS at no extra cost. There was also a problem with my current trade-in vehicle but they thought of a work-around and were able to completely help me get in my new truck. IoB went above and way beyond my expectations. I do hope to continue doing business with IoB even if I'm not in the market for an Infinity. I would gladly wait for them to acquire whichever type of vehicle I'll be in the market for simply for the hassle free buying experience. I'm a very happy customer and their reviews speak for themselves. Top notch dealership and even more top notch staff!!!!

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Very good service.

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Our salesman went above and beyond for us with a used vehicle they had in their lot. Never felt pressured to buy, answered all of my questions. Buying process was a snap, and free car washes for life isnt too bad either.

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