How to Order a Custom INFINITI | INFINITI of Boerne

Not everything on the lot is exactly what you want. Maybe the color combination doesn’t exist. Maybe you want specific technology without paying for features you don’t need. That’s where custom ordering matters. Instead of compromising on what’s available, you order your perfect INFINITI directly from the factory. Here’s exactly how.

Why Custom Order Instead of Buying Stock

Factory ordering has real advantages. You only pay for options you actually want. No forced trim packages. No bundled features. A QX80 in Coulis Red with Stone Gray leather and open-pore ash wood trim might not be on any dealer’s lot. Custom ordering gets you exactly that combination.

You know exactly what you’re getting before placing the order. You see the configuration, understand every cost, and can visualize your vehicle’s appearance. There’s no surprise when it arrives.

Factory orders also bypass market markups that dealers sometimes apply to in-demand colors or features. You pay closer to factory MSRP rather than dealer markup. That’s significant on a $50,000-$80,000 vehicle.

Step 1: Choose Your Model and Base Trim

Start with the vehicle that fits your needs. INFINITI of Boerne offers three models:

QX80: Flagship 3-row luxury SUV. 450 hp, 516 lb-ft torque, tows 8,500 lbs. Starting at $83,750. This is for buyers wanting commanding presence and serious capability.

QX60: Three-row family luxury. 268 hp, 286 lb-ft torque. Starting at $51,590. This is for families needing the third row without the size and cost of the QX80.

QX65: Design-forward coupe-style, two rows, seats 5. 268 hp, 286 lb-ft, AWD standard, tows 6,000 lbs. Starting at $53,990. This is for buyers expressing personal style through their vehicle.

Next, choose your base trim. Each model offers multiple trim levels: PURE, LUXE, SENSORY (on some models), SPORT, and AUTOGRAPH. Your trim selection determines available options and standard equipment.

Step 2: Select Your Exterior Color

INFINITI offers extensive color options for each model. Popular choices are typically available quickly. Unique combinations might require longer lead times.

QX80 colors: Radiant White, Coulis Red, Grand Blue, Dynamic Metal, Black Obsidian, among others.

QX60 colors: Deep Emerald (2026 exclusive), Radiant White, Moonbow Blue, Grand Blue, plus two-tone options pairing Black Obsidian with various accent colors.

QX65 colors: Sunfire Red with real gold flecks is the signature launch color, with additional options coming as production scales.

Consider resale value. White, black, silver, and blue hold resale value well. Unconventional colors depreciate faster. But if personal expression matters more than resale value, choose the color that excites you.

Step 3: Choose Interior Color and Materials

Interior selections vary by trim level. AUTOGRAPH trims offer the most extensive options, including premium leather, wood trim choices, and material combinations.

Think about how you use your vehicle. Dark interiors look dramatic but show dust between washes. Light interiors feel spacious but show wear during family use. Mid-range gray tones balance aesthetics and practicality.

Request to see material samples in different lighting. What looks perfect under dealership lights might feel different in afternoon sun or evening drives. INFINITI of Boerne keeps complete interior samples for comparison. Call (210) 477-1775 to schedule time reviewing combinations in your preferred lighting conditions.

Step 4: Select Available Technology and Features

Popular technology packages include:

  • Premium audio upgrades (Bose, Klipsch packages)
  • Navigation systems and advanced display options
  • Driver assistance and safety technology packages
  • Comfort features: massaging seats, heated/cooled seating, premium leather
  • Towing packages (on QX80 and QX65)
  • Ambient lighting customization (QX80)
  • Wood trim and material upgrades

Don’t bundle features you don’t need. A significant advantage of custom ordering is selecting only the technology and features that align with how you actually use your vehicle. An executive who never tows doesn’t need a towing package. A family that prioritizes audio doesn’t need every technology feature.

Step 5: Configure Your Vehicle Online or With Our Team

INFINITI’s online configurator at infiniti.com/shopping-tools/build-price lets you build and price your vehicle. You select model, trim, colors, and options, and the tool shows real-time pricing and estimated delivery timing.

But we recommend working with INFINITI of Boerne’s sales team. Our team has expertise that the online tool doesn’t. We understand which color combinations are most distinctive. We know which options provide the best value. We can explain trim-level differences that affect your ordering decision.

Call (210) 477-1775 to schedule a build consultation. We’ll walk through your preferences, show you examples of similar configurations, and help you make decisions you’ll love.

Step 6: Get a Quote and Secure Your Order

Once your configuration is finalized, we provide a complete quote. This shows purchase price, options, trim-specific features, delivery charges, and any applicable taxes or fees.

Review the quote carefully. Ask about any charges you don’t understand. Negotiate where appropriate. Custom orders have less markup pressure than inventory vehicles, but conversation is still valuable.

To secure your order, we collect a refundable deposit, typically $500-$1,000. This initiates the factory order process and allocates your build slot.

Step 7: Understand the Timeline and Wait Period

Factory orders typically take 6-8 weeks from confirmation to delivery at INFINITI of Boerne. Some timelines are faster. Unusual combinations might take longer. We provide realistic delivery estimates based on your specific configuration.

During the build period, we keep you informed. You receive updates when your vehicle enters factory production, when it ships from the factory, and when it arrives at our dealership.

For the QX65 launching summer 2026, we’re taking pre-orders now. Lead times will be longer during the launch phase, but we’ll provide accurate timelines when you order.

Step 8: Final Delivery and Inspection

When your vehicle arrives at INFINITI of Boerne, our service team performs a comprehensive pre-delivery inspection. We verify every feature you ordered, test all technology, and ensure your vehicle meets our quality standards before you take delivery.

You schedule a delivery time convenient to your schedule. We walk through your vehicle, demonstrate all features, and complete paperwork. Within 100 miles of Boerne, we handle registration. Beyond 100 miles, we provide documentation for your registration at home.

Advantages of Custom Ordering Through INFINITI of Boerne

We’ve earned JD Power 2026 Dealer of Excellence recognition and won Best of the Best Car Dealer from Boerne Star readers because we handle custom orders carefully. Here’s what you get:

  • Expert guidance on color combinations and feature selection
  • Realistic timelines and transparent communication throughout the order process
  • Competitive pricing without dealer markup pressure
  • Comprehensive pre-delivery inspection ensuring quality
  • Full warranty and service support from an award-winning dealership
  • If within 100 miles of Boerne: valet pickup/delivery for service, 70+ loaner vehicles, complimentary washing and cleaning

Getting Started: Next Steps

Call INFINITI of Boerne at (210) 477-1775 to schedule your build consultation. We’ll discuss your preferences, walk through available configurations, and help you design your perfect INFINITI.

Visit our showroom at 32275 Interstate 10 in Boerne to see color combinations in person and sit in different trim levels. Experience the materials and technology. That’s when the configuration online becomes real.

Hours are Monday-Friday 9AM-7PM and Saturday 9AM-6PM. We’re closed Sunday.

Frequently Asked Questions

How long does it take to get a factory-ordered INFINITI?

Factory orders typically take 6-8 weeks from confirmation to delivery. Popular color and feature combinations may be faster. Less common combinations may take longer. We provide realistic timelines when you order.

Can I customize any feature on my INFINITI?

You can select from available factory options within each trim level. You choose colors, interior materials, trim packages, and available technology. However, some options are trim-specific, and bundled features may require certain packages.

What if the color combination I want isn’t available?

INFINITI offers extensive color and interior combinations. If a specific pairing isn’t in the standard configuration, ask INFINITI of Boerne if special ordering is possible. Most color requests can be accommodated through the factory.

Do I need to pay for a custom order upfront?

INFINITI of Boerne requires a refundable deposit to initiate a factory order, typically $500-$1,000. The full payment is due upon delivery. Deposits are refundable if you cancel within the window before factory production begins.

Can I test drive a similar configuration before ordering?

Yes. If we have an inventory vehicle with similar colors, trim, or features, we arrange a test drive so you’re confident in your choices before committing to the factory order. Call (210) 477-1775 to discuss this.

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INFINITI of Boerne | 32275 Interstate 10, Boerne, TX 78006 | (210) 477-1775

Hours: Monday-Friday 9AM-7PM | Saturday 9AM-6PM | Closed Sunday

JD Power 2026 Dealer of Excellence | Best of the Best Car Dealer (Boerne Star) | INFINITI Award of Excellence Dealer