How Our Valet Service Works | INFINITI of Boerne
Bringing your INFINITI in for service shouldn’t be a logistical nightmare. That’s why we created a valet service that handles everything for you. We pick up your car, drop off a loaner, and when your vehicle is ready, we bring it back. No waiting rooms. No coordinating rides. No stress.
The Philosophy Behind Our Valet Service
When we won the JD Power 2026 Dealer of Excellence award and were named Best of the Best Car Dealer in Boerne, it wasn’t just because of our service quality. It was because we respect your time. We know you’re busy. You have work, family obligations, and places to be. Your INFINITI shouldn’t make your life more complicated.
Our valet service was designed with that reality in mind. It’s complimentary, it’s convenient, and it’s part of what makes INFINITI of Boerne different from other dealerships in the San Antonio area.
Step-by-Step: How the Valet Process Works
Schedule Your Service
Call us at (210) 477-1775 and schedule your service appointment. Tell us you’d like valet pickup. Provide your location and preferred pickup time. Our service team will confirm your appointment and valet details.
Confirm the Details
We’ll send you a confirmation with your appointment time and valet pickup window. The valet will arrive within that window at your home or office. You’ll get a heads-up text or call when the driver is on the way.
Valet Arrives
The valet driver arrives, parks professionally, and meets you to hand off your INFINITI. You’ll review the service details with our team by phone if needed. The valet will hand you the keys to your loaner vehicle and take your car back to the dealership.
Your Car Gets Service
Your INFINITI goes through our service process. Our technicians inspect it, perform the work needed, and get it ready. We’ll keep you updated on progress if it’s a longer job. You’re driving the loaner vehicle, going about your day without any interruption.
Your Car Is Ready
When your INFINITI is finished, we contact you immediately. We give you the details on what was completed, explain any findings, and confirm that everything meets your expectations. You’re never surprised by charges or unexpected recommendations.
Valet Dropoff and Swap
The valet picks up the loaner at your home or office and brings back your INFINITI. The car is clean, full of fuel, and ready to drive. You hand off the loaner keys, take your INFINITI, and you’re done. The whole transaction is documented and secure.
Service Radius and Coverage Area
Our valet service covers 100 drivable miles from INFINITI of Boerne in Boerne, Texas. That includes San Antonio, the Hill Country communities like Blanco and Johnson City, and Austin. If you’re within 100 miles, call us and we’ll confirm your location is covered. The valet service is complimentary, no matter what type of work your INFINITI needs.
If you’re beyond 100 miles, we still have you covered. You’ll pick up and drop off your loaner at our dealership, or we can arrange remote buying and free delivery to your home. Call (210) 477-1775 to discuss options for your situation.
What’s Included in Valet Service
When you use our valet service, you get the complete package. The pickup is free. The loaner vehicle is free. Your vehicle gets complimentary cleaning and vacuuming when service is complete. The dropoff is free. No hidden charges, no surprises.
We also provide 3-year maintenance coverage for all valet service customers within 100 miles of Boerne. That means oil changes, filter replacements, and routine maintenance are covered at no additional cost.
Valet Service for All Appointment Types
Valet service is available for any service appointment you need. Scheduled maintenance. Tire rotations. Diagnostic work. Extended repairs. Warranty service. Recall work. No matter what your INFINITI needs, if you’re within our 100-mile radius, we’ll handle the valet logistics.
For longer service jobs that might take multiple days, we’ll coordinate a loaner swap if needed. Our goal is to keep you mobile and minimize any disruption to your routine.
Schedule Your Valet Service Today
Call (210) 477-1775 to book your service appointment and arrange valet pickup. Our service team is standing by to help.
Frequently Asked Questions
Valet service is completely free for all INFINITI service customers at INFINITI of Boerne. There are no charges or hidden fees.
We provide complimentary valet service within 100 miles of our dealership. That covers San Antonio, the Hill Country, Austin, and surrounding areas. Call us at (210) 477-1775 to confirm if your location is within our service radius.
When you call to schedule your service appointment, mention that you’d like valet pickup. Give us your location and available times. Our team will confirm the pickup details and send a valet driver to your home or office.
Valet pickup is typically scheduled at your preferred time on the day of your service appointment. We work with your schedule to make the timing convenient. You might have a pickup at 8 AM for early morning service, for example.
The valet arrives at your home or office, picks up your INFINITI, and drops off a loaner vehicle. You’re given all the details about your service. When your car is ready, the valet picks up the loaner and returns your vehicle. The entire handoff is documented.
Yes. Valet service is available for all types of service, whether it’s routine maintenance, diagnostics, major repairs, or warranty work.
32275 Interstate 10
Boerne, TX 78006
(210) 477-1775
Monday-Friday 9AM-7PM
Saturday 9AM-6PM
