How Complimentary Maintenance Works on a New INFINITI | Guide

New INFINITI vehicles come with complimentary manufacturer maintenance for 3 years. That’s a substantial benefit that protects your investment, maintains your warranty, and saves thousands in maintenance costs. Understanding exactly what’s covered and how to maximize the benefit ensures you get full value from your new INFINITI.

What Complimentary Maintenance Includes

Covered Services

• Engine oil and filter changes – Every 7,500 miles or 6 months, whichever comes first
• Tire rotations – Every 7,500 miles or with each oil change
• Multi-point safety inspection – Covers 30+ points including fluids, hoses, belts, lights
• Cabin air filter replacement – Every 12,000-15,000 miles
• Engine air filter replacement – Every 15,000-30,000 miles
• Brake fluid inspection – Part of regular service visits
• Transmission fluid level check – Inspection only (not fluid replacement)
• Coolant system inspection – Visual checks, not fluid replacement
• Alignment checks – If alignment issues are detected during tire rotation

Not Covered (You Pay For These)

• Tire replacements (wear item)
• Brake pad replacements (wear item)
• Wiper blade replacements (wear item)
• Transmission fluid change (not due until 60,000 miles, after 3-year coverage)
• Coolant system flush (not due until 60,000-100,000 miles)
• Spark plug replacement (not due until 105,000 miles)
• Repairs for accident damage
• Repairs for improper maintenance or abuse
• Scheduled maintenance beyond the 3-year window

How to Schedule Complimentary Maintenance

Call INFINITI of Boerne at (210) 477-1775 and mention your complimentary maintenance benefit. We’ll schedule an appointment at your convenience. For appointments within 100 miles of Boerne, we offer complimentary valet pickup and delivery – we come get your vehicle and return it detailed and ready.

Bring your vehicle ownership documents and service records to your appointment. We’ll verify your eligibility and complete all covered services at no cost.

The Business of Complimentary Maintenance

INFINITI offers complimentary maintenance because it keeps you driving a properly maintained vehicle. When maintenance is free, owners don’t skip oil changes or delay service. Well-maintained vehicles run better, last longer, and create satisfied owners who recommend INFINITI to friends.

From a cost perspective: 3 years of oil changes, tire rotations, and inspections would cost approximately $600-$900 at retail rates. INFINITI absorbs that cost as a customer acquisition and retention tool. It works.

Maximizing Your Complimentary Maintenance Benefit

Schedule Regular Appointments

Don’t wait for warning lights. Stick to the manufacturer’s schedule: every 7,500 miles or 6 months. Regular appointments catch small issues before they become expensive repairs.

Use Boerne for All Service

Complete your complimentary maintenance at INFINITI of Boerne to build a complete service record with us. This documentation matters when you eventually trade in or sell the vehicle. It also ensures you qualify for future promotions and service offers.

Ask Questions During Service

Your service advisor should walk you through your vehicle’s condition during each appointment. Ask about upcoming maintenance beyond the complimentary window. Ask about tire pressure, battery health, and brake pad wear. Use the complimentary appointment time to deepen your understanding of your vehicle.

Keep Your Documentation

Save every service invoice and maintenance record. When you eventually sell or trade in your INFINITI, complete service history dramatically increases resale value. Buyers pay premiums for vehicles with documented maintenance.

What Happens After 3 Years?

After your 3-year complimentary maintenance window expires, you have options:

• Continue at INFINITI of Boerne: Dealer service guarantees warranty compliance and maintains complete service records.
• Use an independent INFINITI specialist: Certified independent shops offer competitive pricing (typically 30-50% less than dealer labor rates) while maintaining warranty compliance with OEM parts.
• Purchase an extended maintenance plan: Ask us about prepaid maintenance plans for years 4-5. Locking in service costs today can be financially advantageous.

Why INFINITI of Boerne’s Complimentary Maintenance Matters

At INFINITI of Boerne, 32275 Interstate 10, Boerne, TX 78006, we’ve earned three accolades that ensure your complimentary maintenance is executed at the highest standard:

We also maintain 70+ loaner vehicles. If your vehicle needs a full-day service (transmission fluid change, coolant flush), we provide a loaner so you’re never without transportation. Within 100 miles of Boerne, we pick up and deliver your vehicle, so service doesn’t disrupt your schedule.

Frequently Asked Questions