Meet the Team at INFINITI of Boerne

Behind every great dealership is a team of people who genuinely care about doing things right. At INFINITI of Boerne, that team is the foundation of everything we do. From the moment you walk in our doors or call us at (210) 477-1775, you’re working with professionals who treat you like a neighbor and stand behind their work.

A Team Built on Local Roots

Our staff at INFINITI of Boerne isn’t a revolving door of transient salespeople. Many of our team members live right here in the Hill Country. They know the community. They understand what families need from a vehicle. They shop at the same stores, eat at the same restaurants, and send their kids to the same schools as our customers. That’s not coincidence. It’s by design.

When someone from INFINITI of Boerne represents the brand in the community, they’re representing themselves and their neighbors. That sense of accountability changes everything about how we do business.

The Sales Team

Our sales consultants aren’t pressure artists. They’re product experts who take time to understand what you’re looking for. Are you shopping for the three-row luxury and practicality of the QX60? The coupe-style performance and standard AWD of the QX65? The commanding presence and towing power of the flagship QX80? They’ll ask the right questions, listen to your answers, and help you find the vehicle that fits your lifestyle.

Many of our sales team members have years of automotive experience. They’ve sold INFINITI long enough to develop real expertise in the brand. They know the reliability, the features, the handling, the resale value. When they recommend something, they believe in it.

And when you buy from us, your sales consultant doesn’t disappear. They follow up to make sure you’re happy. They help with questions about warranty, maintenance, or features. They’re available when you need them.

The Service Team

Our service department is staffed with INFINITI-certified technicians who undergo continuous training on the latest diagnostic and repair procedures. They understand every system in your vehicle, from routine maintenance to complex warranty work and recalls.

What sets our service team apart is transparency. When we find an issue, we explain it in plain language. We show you the problem. We explain why it matters. We give you options and let you decide. We don’t manufacture repairs. We handle what your INFINITI actually needs and get it right the first time.

Our service advisors are the bridge between you and the technical team. They take your concerns seriously, coordinate with our technicians, and keep you informed throughout the process. If something goes wrong, they’re empowered to fix it. They’re not hiding behind corporate policies.

Management and Leadership

The leadership at INFINITI of Boerne sets the tone for how every customer is treated. They invest in the team. They provide ongoing training and professional development. They support community involvement. They hold themselves and their staff to high standards.

That’s why we earned the JD Power 2026 Dealer of Excellence award and were named Best of the Best Car Dealer in Boerne. Leadership matters. Culture matters. When the people at the top care about doing right by customers, everyone below them does too.

Support Staff and Operations

Behind the scenes, our administrative team, parts department, and support staff keep everything running smoothly. They schedule your appointments, track your service, process your paperwork, and handle all the logistics that make a dealership function. They’re detail-oriented, organized, and committed to making your experience seamless.

What You Can Expect When You Work With Us

When you visit INFINITI of Boerne or call to schedule service, you’re working with people who are trained, experienced, and genuinely interested in helping you. You won’t feel rushed. You won’t feel pressured. You’ll be treated with respect and given honest answers to your questions.

If something goes wrong, we fix it. If you have a question, we answer it. If you need help, we show up. That’s the culture we’ve built, and it’s reflected in every interaction you have with our team.

Frequently Asked Questions