What Makes INFINITI of Boerne Different | Award-Winning Dealership TX

When you walk into INFINITI of Boerne, you’re not just visiting a car dealership. You’re stepping into a place where awards, culture, and genuine customer commitment intersect. We’ve built something different here in Boerne, and it shows in how we serve our customers every single day.

Award-Winning Excellence

INFINITI of Boerne earned the JD Power 2026 Dealer of Excellence award. That’s not a small thing. We’re the first INFINITI dealer in the entire State of Texas to receive this recognition. JD Power evaluates dealers on customer satisfaction, service quality, and overall experience. That award came because of how our team shows up for customers.

But that’s just one accolade. We were also named Best of the Best Car Dealer in Boerne, Texas, by readers of the Boerne Star. When your own community votes you as the best, that’s validation that matters. We’ve also earned the INFINITI Award of Excellence, which reflects our commitment to the brand’s standards of service and integrity.

These aren’t participation trophies. They represent years of consistent delivery on a promise: treat every customer with respect, solve problems fast, and be transparent about everything we do.

A Fleet Built for Convenience

Most dealerships have a handful of loaner vehicles. We have over 70. When you bring your INFINITI in for service, we don’t want you sitting in a waiting room. If you’re within 100 miles of Boerne, we’ll pick your car up with our valet service. We’ll drop it back off when it’s done. And we’ll make sure you have a loaner vehicle that fits your lifestyle while yours is being serviced.

That’s not just convenient. It’s a different way of thinking about the customer experience. We started with the question: “What would make this easier for our customers?” The answer was a large loaner fleet and valet service that actually works.

Transparent Service, No Surprises

Here’s what we believe about service: You shouldn’t dread bringing your car in for maintenance. You shouldn’t wonder if the dealership is upselling you on unnecessary work. You shouldn’t feel like the process is a black box.

Our team walks you through every repair, explains why it’s needed, and gives you options. We don’t manufacture problems. We handle the work right the first time and get your vehicle back to you quickly. All INFINITI owners in our service area also get complimentary vehicle cleaning and vacuuming anytime they’re in, because we believe the small details matter.

Remote Buying That Actually Works

Not everyone can drive to Boerne to shop. We get it. That’s why we’ve built a remote buying program that removes the friction. You can browse our inventory, schedule a video walkthrough, apply for financing online, and we’ll deliver your INFINITI to your home at no charge. Beyond 100 miles from Boerne, this becomes the gold standard. We handle everything so you can stay home and let us do the work.

If you’re purchasing a vehicle, you can work with us by phone and email. Call us at (210) 477-1775 and ask about our remote buying process.

Local Roots, Texas Pride

INFINITI of Boerne is part of the Hill Country community. We sponsor local events, we support local schools, and we employ people who live here. When you buy or service your INFINITI with us, you’re working with neighbors who understand what matters to families in the San Antonio area, the Hill Country, and Austin.

We’re not a corporate machine running a formula. We’re a team that cares about building relationships that last for years.

Frequently Asked Questions