Why We Keep 70+ Loaner Vehicles | INFINITI of Boerne
You bring your INFINITI in for scheduled maintenance, and the last thing you want to hear is “we’ll call you when it’s done” followed by a ride to your office in someone’s personal vehicle. That’s not how we operate at INFINITI of Boerne. We maintain one of the most robust loaner fleets in the region, and it’s intentional.
The Simple Answer: Your Time Matters
Service doesn’t have to be an inconvenience. When you drop your INFINITI off for routine maintenance, oil changes, tire rotations, or warranty work, we have a fresh, clean INFINITI loaner waiting for you. Not a generic economy car. Not a shuttle ride across town. A luxury vehicle that matches the experience you expect from us.
We’re recognized as the first INFINITI Dealer of Excellence in Texas by JD Power 2026, and we earned that award by sweating the details. A 70-vehicle loaner fleet is one of those details. It’s the difference between “my service appointment ruined my Wednesday” and “I didn’t even notice my car was gone.”
Why 70+ Vehicles? It’s About Reliability, Not Luck
Maintaining a fleet of 70-plus vehicles means we’re not hoping a loaner is available. It means we know one is. On a Monday morning when four customers come in for service, we’re not scrambling. On a Saturday when we have back-to-back appointments, we’re not calling other dealerships. That’s a commitment we made to San Antonio, the Hill Country, and Austin customers.
This scale also means variety. if you drive a QX80 or a QX65, we have vehicles in our fleet that match your comfort level. You’re not downgrading to something smaller while your INFINITI is in the bay.
How It Works for Customers Within 100 Miles
If you’re anywhere in San Antonio, the Hill Country, or the greater Austin area, this is straightforward. Call us at (210) 477-1775 to schedule service. When you arrive, we’ll have a loaner ready. We’ll also handle the valet pickup and delivery if you’d prefer. Drop your INFINITI off at home, work, or anywhere within 100 miles, and we’ll retrieve it. Same with delivery. And every loaner comes back clean, with a complimentary wash and vacuum.
This is part of our Premium Care commitment. You’re not paying extra for this. It’s standard at INFINITI of Boerne.
Beyond 100 Miles: Still Taken Care Of
If you’re in Houston, Dallas, Corpus Christi, or anywhere else in Texas, we’ve thought this through too. You get hassle-free remote buying and free delivery of any vehicle you purchase directly to your home. Maintenance is covered at any INFINITI dealer nationwide, so you’re never stuck finding an unfamiliar service center. And loaner vehicles are available when you visit our showroom in Boerne.
The 100-mile rule isn’t us drawing a line in the sand. It’s us being honest about what we can offer without logistics becoming a problem for you. Beyond 100 miles, we pivot to solutions that actually work better for your life.
The Business of Showing Up
A 70-vehicle loaner fleet costs money. It’s an investment. We’ve made that investment because we believe your loyalty is worth more than the cost. We’ve earned Best of the Best Car Dealer in Boerne by Boerne Star readers, and we’ve earned the INFINITI Award of Excellence. These aren’t accidents. They’re the result of decisions like maintaining a fleet large enough that you never feel forgotten during service.
When you choose INFINITI of Boerne, you’re choosing a dealership that builds operational infrastructure around your convenience, not the other way around.
Schedule Your Service
Your next service appointment should come with zero friction. Call (210) 477-1775 or visit us at 32275 Interstate 10, Boerne, TX 78006. Let us know you’ll need a loaner, and we’ll have one waiting. Monday through Friday, 9AM to 7PM. Saturday, 9AM to 6PM.
Frequently Asked Questions
Do I get a loaner vehicle when my INFINITI is being serviced?
Yes. If you’re within 100 miles of our dealership in Boerne, we provide a loaner vehicle at no charge during your service appointment. We maintain 70+ vehicles to ensure you have immediate options.
What types of vehicles are in your loaner fleet?
Our loaner fleet includes INFINITI models from our current lineup, ensuring you drive a luxury vehicle that matches your comfort expectations while your car is being serviced.
How do I arrange a loaner vehicle?
When you schedule your service appointment, let us know you’ll need a loaner. We handle the rest. Call (210) 477-1775 to book your service and reserve a vehicle.
Is there a charge for loaner vehicles?
No. Loaner vehicles are complimentary for customers within 100 miles of Boerne. There are no rental fees or mileage charges.
What if I’m beyond the 100-mile service radius?
If you’re beyond 100 miles, we offer hassle-free remote buying with free delivery to your home. You can also access loaner vehicles when visiting our dealership in Boerne, and enjoy complimentary maintenance at any INFINITI dealer nationwide.
